As the Housing and On-Call coordinator on weekends at TLC Nursing, I am responsible for as a point of contact for our staff’s Hotel needs, homecare scheduling, cover call-outs, and responding to calls that come into TLC after business hours. TLC Nursing’s mission is to Cultivate meaningful relationships by bringing the best people together, and I support this by working independently while collaborating and keeping open communication with the team.
In 2021, I started working as a weekend on-call coordinator. My main task then was to work with all concerns coming on a weekend from communicating client and Caregiver concerns, covering for call-outs, hotel, and transportation issues. I made sure that all the concerns after business hours were documented and communicated to the managers. By this, I was able to help the team in process improvement in several areas of opportunity of TLC operation. Coming to 2022, I move to a full-time role and am now helping my team in making sure that our travel staff will have safe and comfortable accommodation while they’re away from home.
I earned degrees in Midwifery at La Carlota City College and Business Administration focusing in Human Resource Management at La Consolacion College Bacolod.