Employees can see their Schedule in Generations Online. While viewing their schedule, the Caregiver can also obtain a map from their home to the Client’s location and add Field Notes. All staff can also view all the open available shifts with TLC.
To access Generations please follow this LINK.
Generations Log in information:
Agency ID: TLCN6564
Email: Your email address
Password: Last Name First Initial and Year of Birth
Employee Example: Your Name is Jame Smith. Born in 1950.
Your email address is email@example.com
Example to Log In to Generations:
Agency ID: TLCN6564
Email Address: firstname.lastname@example.org
Below is an image of what the Caregiver sees when logged into Generations.
Caregivers can also see a list of Available Shifts.
Caregivers can click “Map” on the Schedule to review the location of their visits and directions for that day in Google Maps.
If you click on the name of the Client and the Plan of Care will open.
Caregivers can be given permission to both add notes about their Client to Generations as well as read recent Visit Notes written by others regarding the Client. Any notes added by the Caregiver appear in both the Client’s and Caregiver’s file under Notes.
When a Caregiver signs in to view their Schedules in Generations, they also have the ability to indicate that Tasks were completed. They place a check mark in the box to indicate that a Task was completed. Note that the Caregiver can only update Tasks three days into the past; they cannot mark Tasks into the future or beyond three days.
APP FOR CAREGIVERS
The Generations app is available for download from the iTunes, Google Play, and Amazon App stores. The app has similar functionality as the mobile websites; only the method of accessing is different. Clients, Caregivers, and office staff can all use the app. You log in with your Agency ID, email address, and password. The app follows security rules established in Company Settings Security and Web Portal.
Note Regarding Devices: The app is designed to work with current technology. If you have an older model of a device that is no longer supported by the manufacturer, the app may not work for you. For example, if you have an older model of a Kindle Fire, the app would not appear in search results.
Get the app: Search for the app via search terms “Generations Homecare System” or “Integrated Database Systems,” or click the banner to get the app for your device.
Tap the app, enter your agency ID, your email address, and your password. Then click Login and the Home Page opens.
After you successfully login the home page is displayed.
This shows information for each shift that the Caregiver is scheduled for on that day.
If you look Today’s Schedule and see the message ‘You have no schedules available” tap the Monthly View button. Days in green indicate a visit is scheduled; tap to see details.
Tap here to see shifts that need a caregiver. Contact your agency for more information about any shift.
Your agency may use this area to contact you via messaging regarding upcoming trainings, available shifts, company events, etc. Tap OK to acknowledge that you have seen the message.
The preferences allow caregivers to unsubscribe to daily schedule reminders, and change the language setting of the app.
Notifications allow the agency to quickly alert you. For example, an agency might alert you to winter driving conditions or about available shifts. Place a check mark in “resolved” to indicate that you have read the notification.